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    CleanWhale > FAQ > How do I cancel my order?

    How do I cancel my order?

    When you make a booking on the website, you receive a confirmation email. It has links to pay, edit or cancel the booking. You can cancel the booking by yourself up to 12 hours before the appointment. If you need to cancel less than 12 hours before the appointment, contact our call center or message us on social media.
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    Other frequently asked questions

    How it works? Why do you need a steam cleaner?
    How it works? Do you have powerful vacuum cleaners?
    How it works? How do I make a booking?
    How it works? Can I order dry cleaning and apartment cleaning simultaneously?
    How it works? Do you offer deep cleaning?
    How it works? Can you bring my keys to me after the cleaning?
    How it works? Who are your cleaners?
    How it works? Do you work only in Warsaw?
    How it works? Do you clean in detached houses?
    How it works? Do I need to provide my own cleaning supplies?
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